Refund & Return Policy

Last updated: July 8, 2026

At InvoiceTV, we want you to be completely satisfied with your experience. This Refund & Return Policy outlines the conditions under which refunds may be issued.

1. Free Service

InvoiceTV is currently a free service. Since no payment is required to use the core invoice generation features, there are no charges to refund for the standard service.

2. Eligibility for Refunds

[TO BE REVIEWED BY A LAWYER — This section applies if you offer paid products, subscriptions, or premium features.]

If InvoiceTV introduces paid features in the future, refunds may be available under the following conditions:

  • Request is made within [TO BE REVIEWED BY A LAWYER — e.g., 14 or 30] days of purchase.
  • The product/service has not been substantially used or consumed.
  • Technical issues prevented you from accessing the paid features.

3. Non-Refundable Items

The following are generally not eligible for refunds:

  • Services that have been fully rendered or consumed.
  • Digital products after they have been downloaded or accessed.
  • Promotional or discounted purchases marked as “final sale.”

[TO BE REVIEWED BY A LAWYER — Adjust non-refundable items based on your specific offerings.]

4. Refund Process

  1. Submit a Request: Contact us via our contact page with your order details and reason for the refund.
  2. Review: Our team will review your request within [TO BE REVIEWED BY A LAWYER — e.g., 5] business days.
  3. Decision: You will be notified via email whether your refund has been approved or denied.
  4. Processing: Approved refunds will be processed within [TO BE REVIEWED BY A LAWYER — e.g., 7–14] business days to your original payment method.

5. Return of Physical Goods

If InvoiceTV offers physical products in the future:

  • Items must be returned in their original condition and packaging.
  • Return shipping costs are the responsibility of [TO BE REVIEWED BY A LAWYER — specify: the customer / InvoiceTV / depends on reason].
  • Returns must be initiated within [TO BE REVIEWED BY A LAWYER — e.g., 30] days of delivery.

6. Contact Us

For refund requests or questions, please contact us.